The Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA) has directed all retail outlet operators nationwide to carry out immediate calibration and verification of dispensers and totalizers, following observed incidents of under-dispensing at retail outlets.
NMDPRA described under-dispensing as a serious breach of consumer trust that will not be tolerated, and said the directive is intended to guarantee accurate measurement and ensure consumers receive full value for the products they pay for.
The Authority said it has intensified inspections and enforcement activities nationwide. Outlets found under-dispensing, operating with improperly calibrated equipment, or otherwise compromising dispensing accuracy will be required to take immediate corrective action. NMDPRA warned that persistent or serious violations could attract sanctions, including revocation of an outlet's operating licence, in line with its regulations.
The Authority called on the Major Energy Marketers Association of Nigeria (MEMAN), the Depot and Petroleum Products Marketers Association of Nigeria (DAPPMAN), the Independent Petroleum Marketers Association of Nigeria (IPMAN) and the Petroleum Products Retail Outlets Owners Association of Nigeria (PETROAN) to notify their members of the directive and support full compliance across the industry.
NMDPRA said it remains committed to protecting consumers, promoting transparency, and upholding the integrity of petroleum product transactions nationwide.